Once your flight is cancelled, (it doesn’t matter if it is due to weather conditions, technical/mechanical issues, or some other unexpected reason), it is time to see what your options are.
Let’s go over some of the basic steps on how to deal manage your sudden flight cancellation.
Knowing Your Rights
If you booked your flight without looking up your rights on the U.S. Department of Transportation’s website (which you should start doing from now on), it is time to call your airline company to see what to do next.
Should the line be busy, which is likely as you are not the only one who’s flight got cancelled, visit the airline’s website and learn about flight cancellations and overbooking, as well as the restrictions of your ticket type.
If you are already at the airport, demand to speak to the airport staff about your options.
Alternatives & Compensation
Once you get the person in charge, inquire about other airlines as an alternative. Ask if they are offering alternative flights to your desired destination.
Also, make sure you seek compensation. In order to protect their reputation, Airlines generally tend to provide financial reimbursement. Also, make sure you ask about restrictions such as expiration dates and seating policies.